FAQ's
HOW ARE YOUR PRODUCTS CREATED?
Johanna McShan, the creative force behind River Road Clothing Co., would describe her process for creating her clothing and accessories as art based on the beauty (and humor) found in nature. In an industry often dominated by mass production and fleeting trends, she creates each of her original clothing designs by hand whenever (or wherever) inspiration strikes. READ MORE
WHAT'S YOUR RETURN POLICY?
If you are unhappy with your order for any reason, we will gladly refund it. Please refer to the terms and conditions HERE.
WHAT'S YOUR SHIPPING POLICY?
Orders are typically ready to ship within 1-3 business days. Please look out for alerts about shipping delays in the header of our website. Additional information about our shipping policy is available HERE.
HOW DO I CARE FOR MY PEARL SNAP SHIRT?
We recommend washing your pearl snap in cold water and hanging it to dry to preserve the fabric quality and shape.
CAN I MACHINE WASH ONE OF YOUR HATS?
Our hats are machine washable using a "Hat Cleaning Cage" to help keep the shape while your hat goes bouncin' around your washing machine. We recommend air drying after washing.
DO YOU OFFER A SIZE GUIDE?
We are currently in the process of adding size guides to each product page.
DO YOU OFFER CUSTOM PRODUCTS?
We accept collaboration requests only, meaning our label will be visible on the product somewhere. Contact info@riverroadclothing.com for more information.
DO YOU HAVE A STOREFRONT?
We do not have a storefront of our own. You can find our products in several stores around Texas. If you live near New Braunfels, you can find our products at The Local, The Gruene Haus & Cotton Eyed Joe's. We recommend reaching out to the store prior to visiting to ensure they have the product you want.
DO YOU OFFER ORDER PICKUP?
Yes! If you live near New Braunfels you can opt for order pickup at:
1308 East Common St. ste 205
New Braunfels, TX 78130
DO YOU OFFER WHOLESALE?
We do! You to take a look at our stuff on the FAIRE marketplace if you’re already a retailer on there. If you’ve never used their marketplace to find new merch for your shop, they’ll give you 50% off your first order (up to $150) and 1 year of free shipping. You just have to place an order within 7 days of joining. They do charge us commission fees unless you use our direct link, fyi: Direct Link.
DO YOU OFFER INTERNATIONAL SHIPPING?
International shipping may be subject to customs or duties. Most international packages are sent First Class International Mail and do not include tracking or delivery confirmation. Customers are responsible for paying all customs fees. International packages may be delayed by customs.
COPYRIGHT
All of our designs are protected under copyright laws. Do not copy or alter our designs in any way. We take this matter very seriously and will take legal action.
Copyright © 2024 River Road Clothing Co.
All rights reserved.